Thursday – 2 April 2020
BOOTHBAY REGION WATER DISTRICT SEASONAL WATER CUSTOMERS
PLEASE READ THOROUGHLY
After many conversations with the State of Maine, the Boothbay peninsula municipal leaders have opted not to petition the Maine Public Utilities Commission to extend the date of seasonal turn-on. That said, I will most likely be petitioning the state for an extra time to stay in compliance with state law as a precautionary measure; the 1 May 2020 date for all customers to be in-service, as of now, will be tough target to hit and a little wiggle room to stay in compliance with state law may be necessary.
Why? As of this morning the Boothbay Region Water District went to ½ staff manning, on a 14-day rotation. This unprecedented action is to ensure the district, and the critical public health function it provides, remains in service. If staffed as normal, as of current Maine Executive Orders, if one staff member becomes exposed to the COVID-19 virus, the whole staff would have to self-quarantine for 14-days. This is not an option!
On 9 April 2020, I will be posting the first Seasonal Water Turn-On Matrix which will be updated as work progresses. At that time at least one-half of the seasonal system will begin the process of flooding, disinfection, flushing and testing clear of pathogens.
Seasonal meters will go out on specific routes of the technicians on-duty at the time. Over time the Seasonal Water Turn-On Matrix will appear to look somewhat unbalanced to the uninformed. I fully anticipate there will be sections of towns, or towns as a whole, that will be completed weeks earlier than others or where the start-up process has not even started yet. For 2020 all I ask is that you accept the fact that we are giving it all we have and stay patient, this is a complex, labor heavy process that needs to be completed during the height of a pandemic.
For seasonal customers served off of year-round water mains, please call the regular number (207) 633-4723 for turn-on BEFORE YOU ARRIVE. Be advised, technicians will not enter a building to turn-on seasonal service if they feel unsafe to COVID-19 exposure. It is far easier if you have your caretaker deal with the start-up process BEFORE YOU ARRIVE. Seasonal turn-on off of year-round water mains can be scheduled by contacting the office, with the caveat that while the district is at ½ manning, delays maybe encountered.
For seasonal customers off of seasonal water mains (black plastic), please wait to arrive until after service has been established to your property. If by chance this is not possible, please limit or exclude any contact with district staff while they are establishing service and setting meters.
Any questions or concerns not covered here, or in subsequent updates, are to be solely directed to me at the contact information below. Please do not attempt to contact staff, they have enough on their plate!
Please be aware that I will be posting updates daily by 0700 hr. daily. These posts will describe the previous day’s progress, or lack thereof. This is the best that can be done at this time!
Lastly, PLEASE DO NOT CALL INQUIRING WHEN SEASONAL WATER FOR A SPECIFIC PROPERTY WILL BE TURNED ON, IT IS A QUESTION THAT WILL NOT BE ANSWERED… PLEASE JUST FOLLOW PROGRESS AS POSTED ON THE SEASONAL WATER START-UP MATRIX.
Office Phone – 207-633-4723 ext. 112
Cell Phone – 207-380-6723
E-Mail – firstname.lastname@example.org
Sunday – 22 March 2020
Currently the Boothbay Region Water District (BRWD), as mandated by the Maine Public Utilities Commission (PUC), is planning to start-up seasonal water service under its normal timeline, that being service guaranteed by 1 May 2020 running through the third-Thursday of October; SAME AS ALWAYS!
That said, the COVID-19 Virus Pandemic has generated unprecedented action by the state of Maine, instructing public water utilities on various emergency changes in policy over a myriad of topics. The BRWD, by the nature of the service provided, and its extreme importance it has in maintaining public health, is a heavily regulated quasi-municipal organization. To gain and hold the public’s confidence, as well as safeguard the public health to the very highest level, management and staff of the BRWD are licensed by the Maine Department of Human Services, Center for Disease Control (CDC) and are, at least as the district is concerned, public health officers. As such, management and staff are compelled to operate within strict guidelines, from various regulatory agencies, as dictated by the state of Maine, and of which, the BRWD record of compliance is impeccable.
With that in mind, “business as usual” is not the order of the day while the current state of emergency is in effect. In the spirit of full-disclosure, in an effort to curb the spread of COVID-19, all rules and regulations governing the safe operation of the BRWD are subject to change, including the dates of seasonal water service initiation, with little or no notice. As stated above, our record of compliance with state rules and mandates is superior, and particularly through the COVID-19 state of emergency, will remain so.
This website will be updated regularly and as breaking news pertaining to the 2020 Seasonal Water Service Start-up comes to pass, that information posted a quickly as possible. Please follow this website regularly for updates to seasonal water service status.
To all our seasonal customers, including our seasonal customers and guests of the Boothbay region, please stay safe!
Jonathan E. Ziegra
Boothbay Region Water District